Privacy Policy

At Arshman Online Services, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number, and shipping/billing address.
  • Payment details (for order processing).

1.2 Order Information

  • Details of the products or subscriptions you purchase.

1.3 Communication Data

  • Emails, phone calls, and messages exchanged with us.

1.4 Technical Data

  • IP address, browser type, and usage data (if interacting with our website or online platform).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support and address inquiries.
  • Send updates regarding your orders or promotions (only with your consent).
  • Improve our services and customer experience.
  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties, except:

  • Service Providers: For payment processing, shipping, or technical support.
  • Legal Compliance: When required by law to disclose information to authorities.

4. Data Security

We implement industry-standard measures to protect your data, including:

  • Secure storage of personal information.
  • Encryption for sensitive data.
  • Restricted access to personal data by authorized personnel only.

Despite our best efforts, no system can guarantee absolute security. Customers are encouraged to take precautions, such as safeguarding passwords and avoiding sharing sensitive data.

5. Retention of Data

We retain your information only for as long as necessary to:

  • Complete transactions and provide services.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct your personal information.
  • Deletion: Request the deletion of your data (subject to legal requirements).
  • Opt-Out: Unsubscribe from promotional communications.

To exercise these rights, please contact us at Arshmanonlineservices@gmail.com or 03462600500.

7. Cookies and Tracking

If we operate a website, we may use cookies or similar technologies to enhance your experience and collect non-personal data, such as:

  • Website usage patterns.
  • Preferences for improving functionality.

You can manage or disable cookies in your browser settings.

8. Third-Party Links

Our website or communications may include links to third-party platforms. Arshman Online Services is not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on our website or communicated through other channels.

10. Contact Us

For questions, concerns, or requests regarding your privacy, please contact us:

  • Phone: 03462600500
  • Email: Arshmanonlineservices@gmail.com
  • Address: Village Koreke, Daska, Sialkot, Pakistan

Your privacy is important to us, and we are committed to protecting your personal information. Thank you for trusting Arshman Online Services!